Privacy & photo retention

PicToPC is a temporary bridge between taking product photos and downloading them to your computer.

What we store

Your account uses an email address, a securely managed password and your display name. Your library contains the photos you upload, batch and item titles, SKUs, storage locations and notes you add.

Your library is private

You must log in to access your library. Access rules check ownership and staff membership. Staff you authorise can view and download your photos, item titles, SKUs, batches, stock locations, notes and condition details. They cannot upload, edit or delete your photos or item details. Use a unique password and log out on shared computers.

Photo expiry: 30 days Free, 90 days Premium

Each photo becomes unavailable 30 days after upload on Free, or 90 days on Premium. The deadline is set at upload. Existing, unexpired Premium photos have also been extended to 90 days; already expired photos are not restored. Automatic cleanup runs hourly to remove expired files and their photo records. Processing delays or service interruptions can delay physical deletion; expired photos remain inaccessible through your account.

Download anything you want to keep before it expires. Downloads are saved on your device and are not removed by PicToPC’s cleanup. Your account and item details remain until separately removed; PicToPC is not a photo backup service.

Deleting photos yourself

Select photos, a whole item or your full library, then choose Delete. We show a confirmation before permanently removing the selected files. Deletion cannot be undone.

Plans and staff access

We retain monthly upload counts separately from photo files to enforce the Free allowance. Deleting a photo does not reset that count. Staff invitations store the invited email and account relationship. Removing staff blocks future access; it cannot recall files already downloaded.

Optional Chrome extension

PicToPC’s extension transfers the photo group you select to a supported marketplace listing draft. It temporarily processes the group title, image files, item location–SKU, condition and condition note, listing description and optional GBP price. Internal item notes and PicToPC login credentials are not sent to the extension. When any listing-field option is enabled, the selected item’s transferable details are received together; only the fields you enable are inserted.

The extension reads the active tab’s address to recognise supported listing editors and uses source-tab and document references to bind your selection to the correct PicToPC library. It reads relevant upload controls and listing fields to locate them and detect changes during transfer. It does not request access to your browser history database or build a browsing-history log.

Selected photos are handed to the upload control on the marketplace you choose: eBay, or the preview integrations for Facebook Marketplace, Etsy and Vinted. Optional SKU, condition, description and price filling is currently eBay-only. These marketplaces process uploaded copies under their own privacy policies. PicToPC’s deletion schedule cannot delete copies you transfer elsewhere.

The extension does not upload your data to a separate PicToPC extension server, use advertising or analytics trackers, or sell your data. Data is used only to provide the transfer you request, not for advertising, unrelated purposes, creditworthiness or lending decisions.

Selection references use browser-session storage and expire after 15 minutes; expired references are removed when next checked or when the browser session ends. Staged photo files and listing fields use temporary memory, cleared after completion, cancellation or four minutes. Refreshing the source library or signing out invalidates the selected group. Existing PicToPC cloud storage retains its separate photo-retention rules.

Permissions are limited to session storage, packaged script execution after your action on a supported listing, and content scripts on PicToPC’s library and the eBay UK listing editor. No remotely hosted extension code is executed. For controls and limitations, read the extension guide. For privacy questions or a data-deletion request, contact Continue Technology.

Affiliate referrals

If you create an account with a valid referral code, we store the original affiliate relationship with your account so a later paid upgrade can be attributed to that affiliate. A referral link carries its code in the signup address; we do not set affiliate tracking cookies. You can see or clear the optional code before signing up.

Affiliates see aggregate confirmed-signup and payment totals, not your email, photos or private account details. Referral relationships and commission records are kept separately from photos and are not removed by the photo-retention photo cleanup. During the free preview, there are no paid subscription commissions or affiliate payout details to collect.

Service providers

The website is hosted by Cloudflare. Supabase provides authentication, the database and private photo storage. These providers may retain operational logs and backups according to their own retention policies; the photo-retention rule describes access and removal from PicToPC’s active photo library.

Browser storage

PicToPC stores your login session in your browser so you can stay signed in. We do not add advertising trackers. The public sample library uses example photos and is separate from your private account.

iOS launch notification

If you join the iOS waiting list, we store your email address and consent date privately to notify you when the iPhone app becomes available. This does not create an account or subscribe you to other marketing. Contact Continue Technology below to request removal.

Full-resolution photos cached on your device

Your browser can save unchanged, full-resolution photo files locally so refreshing the library, viewing photos, downloading and preparing marketplace transfers can reuse them. This cache is separate from temporary marketplace copies. Library access is checked online before reuse; cached files do not provide offline access.

Cached photos are separated by signed-in account. Signing out clears saved copies, and expired, deleted or no-longer-accessible photos are removed when the library checks them. You can use Clear saved copies in the library at any time. Up to 2 GB is kept, with older copies removed when space is needed. Your browser may clear cached data or refuse to store it when disk space is low. Clearing browser data also removes it. These are local copies on this device; protect access to your browser and computer.

Preparing a marketplace transfer

Choosing Send to marketplace downloads the selected photos into temporary browser memory. This lets the extension transfer them sooner. The prepared files are cleared when you choose another group, change accounts or workspaces, close the library, or after 15 minutes. Access is checked again before transfer. Quantity, when supplied, is included with the selected listing details.

Photos on your Android phone

The app encrypts your session, item details and photos waiting to sync in private device storage. In Next item mode, photos stay on your phone until you release them for upload. Successfully synced local photo files are removed. Unsynced photos remain until uploaded or explicitly discarded; the photo-retention cloud expiry starts after upload.

Camera access is used for taking photos and scanning item or shelf barcodes. Barcode recognition runs on the phone. Free photos are compressed JPEGs up to 2048 pixels. Premium transfers camera originals without added compression and saves edits as lossless PNG. Signing out keeps unsynced photos encrypted for that same account; uninstalling the app removes its local data.

PicToPC is operated by Continue Technology. Contact details are available at Continue Technology.